HP SureSupply

HP SureSupply

By HP Inc.

  • Category: Utilities
  • Release Date: 2010-12-16
  • Current Version: 6.0
  • Adult Rating: 4+
  • File Size: 51.21 MB
  • Developer: HP Inc.
  • Compatibility: Requires iOS 7.0 or later.
Score: 3
3
From 81 Ratings

Description

Description – The HP SureSupply mobile app allows you to conveniently order original HP ink and laser supplies. From finding the right cartridge, to purchase and delivery from HP or a trusted partner, you can find it all in one place with the HP SureSupply mobile app Key Features - Shop for ink and toner at trusted HP retailers online or near you - Add your printer to HP SureSupply and set your printer preferences - Set your cartridge preferences for faster purchasing next time - Monitor cartridge levels and receive real-time alerts when cartridges are low [1, 2] - Conveniently order replacement cartridges and have them shipped directly to you from HP or other trusted online stores [3]. - Ensure you are buying original HP cartridges with the ‘Verify’ feature by scanning the security label on cartridge packaging [4] - Receive exclusive rewards, supplies special offers in the SureSupply Message Center and relevant updates, [5] [1] Mobile device and printer must be connected to the same network to access approximate cartridge levels. iOS devices must have app open to receive alerts. [2] Requires an Internet connection to an HP web-enabled or networked printer and mobile device. Airprint and other device/printer connections may require wireless access point. Separately purchased data plans and service agreements may apply. Wireless performance is dependent upon physical environment and distance from access point. Wireless operations are compatible with 2.4 GHz routers only [3] Retailer availability and participation may vary by country. [4] The HP Mobile Authentication program is available only with security labels that feature the QR code on the package. This code may also be scanned with most standard QR code readers. Security labels may not be available on all cartridges or countries. [5] Offers may not be available in every country.

Screenshots

Reviews

  • Ink levels don't work

    4
    By Link_68
    It doesn't display a full ink cartridges on the app and my printer has new ink cartridges they're high yield 63XL cartridges and the app says that the ink cartridges are low but when use the AiO app it shows the ink cartridges are full.
  • Waste of time

    1
    By Michael Barillas
    I tried to open it and sign in but all I get is it loading and then it crashes
  • Has become USELESS

    1
    By DeanOfMyrtleBeach
    Would not accept my correct and only HP password, so I had them email me a reset. After updating my password, the app now crashes closed every time that I sign in. I never even see the start up screen within the app.
  • Unopenable

    1
    By I’m DaFish
    Yes I made that a word if it isn't one. You cannot open the app. As soon as you click on it to open it just freezes on a white screen and stays there.
  • App won't open

    1
    By gman55555
    Every time I open the app i just get a white screen and nothing loads. I uninstalled and reinstalled still same Issue. Please fix
  • Service trouble

    1
    By Darkcharges
    I get charged but no ink. They have determined that my color cartridge is not hp so they have disconnected it from the service. The cartridge came with the printer when I bought it. Doesn't even open now.
  • Weird!!

    4
    By DoctorSaul
    App is useful when it works. Seems to have a mind of its own and sometimes fails to find HP printers installed on my home network. A work-around is to sign out of the app and then sign back in. Advantage of the app is that you can check ink levels on the HP printers on the network. Easy. If you want to order cartridges direct from HP the app makes it easy too. Any current discounts/sales on the low ink is also identified. Price of ink is still outrageous, but competitive to other sellers of the OEM ink. HP direct ink ordering thru this app also gives you the option of getting the ink shipped OVERNIGHT at no additional cost (I guess they figured that they screwed you oncehe on the price of the ink, so they ship overnight at no charge). I don't get why other reviewers are so negative on this app. It really is nice when it works and keeps you apprised of discounts and sale pricing on ink for your printers.
  • Absolutely nothing works!

    1
    By Seraphimalia
    App hangs when adding my printer. Shop online takes me to a broken link!
  • Horrible

    1
    By Holmes2802
    The one thing that works is the "low ink" messages. The horrible thing is the fact that you can't order anything using the app. It's useless and a waste of space on my phone. Why make it available if it's not going to work? I tried multiple times on multiple days. The app is garbage.
  • Totally Useless App!

    1
    By Curecidp
    Dear HP, have you even tested this app before making it available to the public? I can't find one thing within the app that works correctly. It doesn't scan ink cartridges, it doesn't get me in touch with customer support, it does absolutely nothing. Come on guys, get with the program!!

Comments

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